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Support Overview


Avantree commits to 100% customer satisfaction.

We offer different ways to make sure customer enjoy Avantree products to the best!

Customer Self-Service Support

1. Product info from > individual product page with Spec, FAQ, Manuals / Drivers

2. More FAQ & trouble-shooting from

3. Product Video User Guide & Trouble Shooting from, Simply search “Avantree + product name”

Support Team Ticketing Support

1., a guarantee response in 24hrs

2. Product warranty registration or warranty Claim, please submit Here.

3. Local Telephone line support, US Toll Free:+1 800 232 2078 (9am-5pm PST, Mon-Fri), click Contact Us for more local line support. 

4. Live chat from 8h (PST: 5pm-2am) per working day 

5. GotoMeeting online meeting support for PC related issues, upon email request