Support Overview

 

Avantree commits to 100% customer satisfaction.

We offer different ways to make sure customer enjoy Avantree products to the best!


Customer Self-Service Support

1. Product info from www.avantree.com > individual product page with Spec, FAQ, Manuals / Drivers

2. More FAQ & trouble-shooting from support.avantree.com

3. Product Video User Guide & Trouble Shooting from youtube.com, Simply search “Avantree + product name”


Support Team Ticketing Support

1. support@avantree.com, a guarantee response in 24hrs

2. Product warranty registration or warranty Claim, please submit Here.

3. Local Telephone line support, US Toll Free:+1 800 232 2078 (9am-5pm PST, Mon-Fri), click Contact Us for more local line support. 

4. Live chat from www.avantree.com 8h (PST: 5pm-2am) per working day 

5. GotoMeeting online meeting support for PC related issues, upon email request